Contact
Here at Proud Pet Owner, we are committed to providing excellent customer service, just like we’re committed to the happiness of your furry friends! Last month, we responded to 93% of all emails within 24 hours.
Due to it being a busy season, we aim to reply to every email within 72 hours.
Please ensure you check your spam and junk folders, as sometimes our responses may end up there.
We are currently experiencing slight issues with our phone line, so rest assured that if you’ve contacted us via email, we are working to reply to every email – just like we always make sure to give your pet the attention they deserve!
If you have any questions or queries, please fill in and submit the form below.
Alternatively, you can email us at support@proudpetowner.com, call us on 033 3303 4553, or write to us at:
8-10 Griffin Street
Newport
NP20 1GL
United Kingdom
Our customer service team is based in the United Kingdom and always does their best to answer your questions swiftly and professionally – all while keeping your pet’s needs in mind! 🐾